Marketplace Help Centre


January 2020

Improvements to wording continuity in RFQ listing and CSV. 

November 2019

Organisation logos will now show when onboarding to an organisation.

September 2019

Vendors from countries outside of Australia can now enter their Job History and Experience more accurately by giving them the ability to reflect the country and region of past projects.

Refined log in screen with an improved User Interface.

August 2019

Felix vendors will now receive an SMS notification to the nominated contact mobile number when they have been selected to provide a quote within an RFQ.  A vendor can opt out of the SMS notification through the My Profile page of the account.

The Vendor Help Centre is accessible to users from the logged-in area of Felix vendor accounts. Simply hover over the question mark icon in the top right-hand corner of the screen and select "Help Centre".

July 2019

Vendors are now able to set up additional locations for their profile, known as “Branches”. Vendors provide a contact person for each branch as well as contact details. This information will be visible in the vendors profile under “Additional Contacts”.

Improvements for vendors adding bank details

  • Custom helper text for supporting documentation
  • Only non-editable supporting documentation can be uploaded (PDF & Image files)
  • Minor user interface improvements


Infrastructure upgrades will allow Felix to handle more users/clients at a time. Auto-scaling allows us to add additional hardware when we are experiencing high traffic so that we can keep Felix fast for all of our users. 

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